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Frequently Asked Questions

  • What types of transportation do you offer?

    We provide wheelchair and stretcher transport with limited ambulatory service. Every ride includes door-through-door support. Our drivers personally assist each passenger from their room, through the door, into the vehicle, and safely to their destination.

  • How do I schedule a ride?

    Give us a call to speak directly with our care coordination team. We’ll walk you through everything. No forms or long waits. Just clear communication and compassionate service from start to finish.

  • Do you provide oxygen or medical support during transport?

    We can administer oxygen you provide but do not supply tanks or medical devices. If your passenger has additional care needs, we’ll coordinate with your medical team to ensure safety and comfort.

  • Where do you operate?

    We currently serve Gaston, Mecklenburg, Cleveland, and York County (SC). Proudly helping patients across the greater Charlotte metro area.

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